Technical service and maintenance
We also service the equipment we install: planned maintenance, spare parts, remote fault-finding and operator training. There are three options: call-out service, an annual planned-maintenance contract, and full service with a guaranteed response time. Contract customers have a 24/7 service line.
Service from installation through the years that follow
Installation & Commissioning
Mechanical and electrical installation, start-up and first-article validation, delivered by our own engineers.
Preventive Maintenance
Scheduled service contracts that keep dew point, throughput and tolerances inside the design window.
Energy Audit & Retrofit
Consumption analysis and upgrades that cut drying and conveying energy by up to 35%, measured against baseline.
Genuine Spare Parts
Original parts and wear kits held for fast dispatch, with documented compatibility for your installed base.
Remote Diagnostics
Secure remote access for fault-finding, parameter checks and firmware support - minimising on-site time.
Operator Training
Hands-on training on operation, recipes and first-line maintenance so your team runs the plant with confidence.
The same team, from commissioning through the years that follow
- 01
Commission
We start up and validate every system to its design spec.
- 02
Maintain
Scheduled service keeps the process inside tolerance.
- 03
Optimise
Audits and retrofits drive energy and OEE upwards.
- 04
Support
Remote and on-site response protects your uptime, 24/7.
Choose the level of cover your plant needs
Call-out service, with no contract.
- Remote diagnostics
- On-site call-out
- Genuine spare parts
- Business-hours response
Scheduled maintenance that prevents the stop.
- Planned service visits
- Priority response
- Wear-part management
- Condition reporting
Full service contract with a guaranteed response time.
- Everything in Preventive
- Guaranteed response time
- Energy and OEE reports
- 24/7 remote support
Put your auxiliaries on a service plan.
Tell us your installed base and uptime targets - we'll propose the right level of cover.
